{"id":14143,"date":"2025-07-29T20:34:14","date_gmt":"2025-07-29T18:34:14","guid":{"rendered":"https:\/\/polymathinstitute.io\/?post_type=lp_course&#038;p=14143"},"modified":"2025-09-04T11:12:22","modified_gmt":"2025-09-04T09:12:22","slug":"resoudre-des-conflits-en-tant-que-manager","status":"publish","type":"lp_course","link":"https:\/\/polymathinstitute.io\/en\/courses\/resoudre-des-conflits-en-tant-que-manager\/","title":{"rendered":"Resolving conflicts as a manager"},"content":{"rendered":"<p>The rule to follow when you&#039;re a manager is simple: intervene as little as possible, but as much as necessary, in conflicts involving your employees. To begin with, it&#039;s important to be able to identify latent conflicts and assess their severity. To do this, you can use Friedrich Glasl&#039;s nine-stage conflict escalation model. This model clearly shows how a conflict can escalate if you don&#039;t intervene in time.<\/p>\n<p>Participants will therefore discover different resolution methods that correspond to the stages of escalation. These approaches range from support for independent conflict resolution to forceful intervention, including mediation and arbitration.<\/p>\n<div class=\"program-detail__subtitle-container\">\n<h3 class=\"program-detail__subtitle\">TRAINING OBJECTIVES<\/h3>\n<\/div>\n<ul>\n<li class=\"list-goals\"><span class=\"text-with-new-lines\">Knowing how to identify a latent conflict within your team<\/span><\/li>\n<li class=\"list-goals\"><span class=\"text-with-new-lines\">Knowing how to assess the level of conflict escalation<\/span><\/li>\n<li class=\"list-goals\"><span class=\"text-with-new-lines\">Give your employees the tools they need to resolve the conflict themselves<\/span><\/li>\n<li class=\"list-goals\"><span class=\"text-with-new-lines\">Discover methods of mediation and decision-making<\/span><\/li>\n<li class=\"list-goals\"><span class=\"text-with-new-lines\">Knowing how to react when conflicts escalate<\/span><\/li>\n<\/ul>\n<div class=\"program-detail__subtitle-container\">\n<h3 class=\"program-detail__subtitle\">BENEFICIARY PROFILE<\/h3>\n<\/div>\n<div class=\"subcategories\">\n<div class=\"subcategory\">\n<ul>\n<li><span class=\"text-with-new-lines\">Young executives<\/span><\/li>\n<li><span class=\"text-with-new-lines\">Experienced managers<\/span><\/li>\n<li><span class=\"text-with-new-lines\">Managers needing cooperative methods to lead a team<\/span><\/li>\n<\/ul>\n<div class=\"program-detail__subtitle-container\">\n<h3 class=\"program-detail__subtitle\">CERTIFICATION TERMS AND CONDITIONS<\/h3>\n<\/div>\n<div class=\"subcategories\">\n<div class=\"subcategory\">\n<ul>\n<li><span class=\"text-with-new-lines\">Complete the module <\/span><\/li>\n<li><span class=\"text-with-new-lines\">Passing the knowledge test<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>La r\u00e8gle \u00e0 suivre lorsque l&rsquo;on est manager est simple : intervenez aussi peu que possible, mais autant que n\u00e9cessaire dans les conflits dans lesquels vos employ\u00e9s sont impliqu\u00e9s. Pour commencer, il est important de savoir identifier les conflits latents &hellip; <\/p>","protected":false},"author":6,"featured_media":14144,"comment_status":"open","ping_status":"closed","template":"","course_category":[55],"course_tag":[],"class_list":["post-14143","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-management-d-equipe","course"],"_links":{"self":[{"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/lp_course\/14143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/types\/lp_course"}],"author":[{"embeddable":true,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/comments?post=14143"}],"version-history":[{"count":0,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/lp_course\/14143\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/media\/14144"}],"wp:attachment":[{"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/media?parent=14143"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/course_category?post=14143"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/polymathinstitute.io\/en\/wp-json\/wp\/v2\/course_tag?post=14143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}